I've been contacted to participate in mediation. Do I have to participate?
Unless you have been ordered by a court attendance is voluntary.
Who pays for the mediation?
Consumer related and community related disputes are provided at no cost due to funding from the Attorney General's Office of Massachusetts and the Massachusetts Office of Public Collaboration.
Other types of cases, if a fee is warranted the parties will split the cost of the mediation fee unless other arrangements have been previously agreed to.
Can I pick the mediator I want?
Mediators are assigned based on the type of case and the availability of mediators. Mediators are normally not selected by the parties.
I'm worried about my privacy?
Mediation is confidential and your privacy will be protected.
Is Mediation available after hours or on Saturdays?
Mediation is scheduled at the convenience of the parties, including after-hours and Saturdays, subject to certain restrictions. After hours mediation is available in alternative locations. Please contact us for more information.
Where are mediations held?
Mediations are generally held in the neighborhoods where the dispute(s) occur. A large percentage of mediations are held at our location, however the parties may request mediation at alternative locations, subject to certain restrictions. Please contact us for more information.